![]() The warranty for damage arising from accidents, crashes and other impacts is limited to offered replacement at a reduced charge as set forth above. The warranty is void if the part is modified from its original condition in any manner or used outside normal intended use, as determined by Santa Cruz Bicycles in its sole discretion. The warranty does not cover labor costs, custom finishes, normal wear and tear, or damage from commercial use. The sole remedy available under the foregoing express warranty and all implied warranties is the repair or replacement of defective parts with those of equal or greater value, as determined by Santa Cruz Bicycles in its sole discretion. ![]() In the event of a non-warranty situation, Santa Cruz Bicycles will make replacement parts available to the original owner at a reduced charge for the applicable warranty period described above. Santa Cruz carbon handlebars are warranted against defects in materials and workmanship for life from the original date of purchase. The return process is simple: Fill out the Warranty Bearing Replacement Form, upload a copy of your purchase receipt, and we'll get a new set of bearings out to you within 48 hours! Lifetime Handlebars Warranty Santa Cruz Bicycles pivot bearings are warranted for life to the original owner of the bike. The warranty will be in effect for the lifetime of the rim and is available only to the original owner. Santa Cruz Bicycles will repair or replace at its option any Reserve rim made by Santa Cruz Bicycles that is damaged or destroyed by riding. Notwithstanding the foregoing, frames purchased prior to are covered under the previously-existing warranty for five years from the original date of purchase. The warranty will be in effect for the lifetime of the frame or fork and is available only to the original owner. Santa Cruz Bicycles will repair or replace at its option any frame or rigid fork made by Santa Cruz Bicycles it determines to be defective in materials or workmanship. In the rare event that the postage estimate won't cover your delivery we will contact you with a postage quote.įor full details of our returns policy, follow this link. If the estimate is correct your order will be shipped immediately. These items are usually delivered within 3-7 working days of despatch.Īll International order postage costs are an estimate. International Orders are sent using Royal Mail International Tracked Delivery. One of our sales team will contact you upon receipt of your order to arrange a suitable delivery date International Orders Bikes are assembled and fully checked by our mechanics prior to dispatch, therefore lead times can vary. Bike OrdersĪll bikes and frames are shipped with FedEX 24hr Tracked Delivery within the UK. *Orders shipping to Northern Ireland via Courier will be subject to a delivery charge, we will be in touch upon receiving your order to discuss your delivery charge or you can Contact Us to discuss pricing prior to ordering. **FedEx 24 Hour for orders placed before 12:00pm Mon-Fri * Royal Mail 24 Tracked Next Working Day if ordered before 3.30pm Mon-Fri ![]() FedEx Orders can be tracked at Pricing: Orders under £19.99 ![]() You are able to track your order at įor high value, pressurised or liquid goods we use FedEx Tracked 24hr service. Once your order is dispatched you will receive an email with a tracking number. Unless otherwise specified we will use a Royal Mail Tracked Delivery service to dispatch your order.
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